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How capital303 Protects Your Privacy

Your account details, payment methods and gaming activity stay secure and private on our platform.

Data encrypted end-to-endPayment info never shared with third partiesYour withdrawal requests verified in real time
capital303 How capital303 Protects Your Privacy
PRIVACY QUESTIONS ANSWERED

How to Contact Us About Your Data

If you have questions about how we handle your personal information, want to see what data we hold, or need to update your account details, our…

Live Chat Open your account and head to the lobby footer.
Email Support Send a message to [email protected] with your account email and the details of your…
Account Settings Log into your capital303 account, go to Settings > Privacy & Data, and review…
SECURITY AND YOUR RIGHTS

How We Keep Your Information Safe

capital303 uses industry-standard encryption to protect every piece of data sent between your device and our servers. Your account password is hashed and never stored in plain text.

Encrypted Connections

All data in transit uses TLS 1.3 encryption. Whether you're on the lobby, placing a bet or withdrawing funds on…

Data Access Controls

You can request a copy of all personal data capital303 holds about you at any time.

Withdrawal Verification

Every payout request is manually reviewed before funds leave our system.

Cookie Transparency

We use functional cookies to keep you logged in and analytics cookies to understand how you navigate the lobby.

Third-Party Sharing

We share your name and account ID with payment processors (DANA, OVO, GoPay, QRIS gateways) only to complete deposits and…

Account Closure & Deletion

Close your account anytime via Settings > Account & Security.

Your Privacy Rights on capital303

Real players ask real questions about how their data is handled. Here's what you need to know about privacy on our platform.

When you close your account, we stop collecting new data immediately. Transaction records and account history are kept for 7 years to meet regulatory requirements. Personal details like your name and phone are deleted within 30 days. You can request a full data export before closing if you want to keep records.

Yes. Log into your account, go to Settings > Privacy & Data, and download your data snapshot instantly. For a complete record including transaction history and login logs, email [email protected] and we'll send it within 14 days in a standard format you can open anywhere.

No. We receive a secure token from the payment processor after each deposit or withdrawal. Your actual wallet credentials, card numbers and banking details never touch our servers. Only your transaction reference and amount are logged for your account statement.

Login timestamps, game room visits and withdrawal requests are kept for 3 years to help you review your gaming history and for fraud prevention. If your account is inactive for 24 months, older logs are archived and moved offline. You can request deletion of non-essential activity logs anytime via support.

Only staff members with a specific need to access your data can view your account. Support agents see your name and email to help you. Payments staff see banking details only to process payouts. Security staff review logs if there's unusual activity. Everyone who accesses your data is bound by a confidentiality agreement.

We use session cookies to keep you logged in, analytics cookies to see how you navigate the lobby, and security cookies to detect suspicious login attempts. Go to Account Settings > Cookie Preferences to turn off analytics and marketing cookies. Session and security cookies cannot be disabled without losing platform access.

No. We share your name and account ID with DANA, OVO, GoPay and QRIS processors only to complete your deposits and withdrawals. We do not sell, rent or trade your personal information. Any sharing is bound by strict data-processing agreements that prevent further disclosure.